KPIs for Phishing Tests: How to Measure Success Without Creating Blame

KPIs for Phishing Tests: How to Measure Success Without Creating Blame

Phishing tests can provide valuable insights into how employees respond to fake emails. But if the test focuses solely on who clicks the links, it can quickly lead to feelings of guilt, resistance, and unease in the workplace. That’s why success in phishing tests should be measured more broadly. The click-through rate...
What is the difference between spam and phishing?

What is the difference between spam and phishing?

Spam and phishing are often confused because both typically end up in the inbox. But the difference is important. Spam is usually unsolicited bulk mail. Phishing is an attempt to trick the recipient into clicking, sharing information, opening files, or providing...